FAQ

Betting is open for 60 seconds, the draw takes about 6 seconds after close, and it runs 24 hours a day — roughly 1,000 rounds daily.

For an N Ball bet your numbers must match the first N finishers in exact order. With 2 Ball on 8-3, the draw must come out 8 first and 3 second.

1 Ball 8.5x, 2 Ball 68x, 3 Ball 480x, 4 Ball 2,850x, 5 Ball 14,000x, 6 Ball 57,000x. Payout is stake × odds, stake included.

5 MYR minimum. The cap depends on the game: 1 Ball 5,000, 2 Ball 2,500, 3 Ball 500, 4 Ball 200, 5 Ball 100 and 6 Ball 50 MYR.

No. Bets are not accepted once the countdown hits zero, so confirm before then — we suggest not starting a new bet in the last 5 seconds in case the network delays it.

Every result is confirmed against both the live stream and an independent API. If the two disagree, or the stream drops, the round is voided and stakes are returned. Replays are kept for 7 days.

Yes. You can back different games and numbers in the same round and each settles on its own — though the same game with the same numbers can only be backed once per round.

DuitNow, FPX and Touch 'n Go all credit instantly. If nothing has landed after 10 minutes, send support your transaction reference.

30 MYR minimum and 50,000 MYR maximum per transaction, with no daily count limit. You can set your own daily cap under Responsible Gaming.

Within 1–15 minutes of approval. From 50 MYR per request, three a day, no fee.

Usually one of: turnover not met, the payout account name not matching your verified name, bonus turnover still outstanding, or the account being under review. The exact reason shows in your transaction history and arrives by inbox message.

A deposit must be wagered once before it can be withdrawn — deposit 100 and you need 100 of bets. Bonus funds carry their own multiple, stated on each promotion. Cancelled and hedged bets do not count.

No. To prevent money laundering, withdrawals only go to a bank account or e-wallet in your verified name.

Tap Forgot password on the login screen and reset it with the code sent to your registered phone.

No. One account per person — duplicates are frozen and any winnings forfeited.

A guest account uses demo credit. You can bet and watch draws in full, but you cannot withdraw or claim promotions. Register a real account to deposit and take the welcome gift.

Photos of both sides of your MyKad or passport, and the name exactly as it appears there. Review usually takes 1–3 minutes; the documents are used only for identity checks and stored encrypted.

Both go through live support with an identity check. Before closing, settle any open bets and withdraw your balance.

Register, open Promotions and tap claim — 88 MYR credits instantly. Your first deposit then earns another 100% up to 500 MYR, subject to 5x turnover.

8 MYR a day, with an extra 38 MYR for a full 7-day streak. Miss a day and the streak resets. Check-in credit carries 1x turnover.

3% of each friend's daily valid turnover, paid to you at 06:00 the next day, with no cap. My Team shows what every friend has contributed.

At the bottom of the Promotions page. Codes come from campaigns, support or partner channels, and each one can be used once.